Privacy Policy

Welcome to Animals Air Way. We are committed to protecting the privacy of our customers and ensuring the security of the personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website and pet transport logistics. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

A. Personal Data (To facilitate pet transport):

• Contact Information: Name, physical address, email address, and phone number.
• Pet Information: Breed, age, weight, health records, vaccination history, and microchip number.
• Financial Information: Payment details collected to process service fees.
• Travel Information: Origin and destination addresses, travel dates, and itinerary details.

B. Non-Personal Data (Usage and Tracking):

We automatically collect information about how you access and use the service, such as your computer’s Internet Protocol (IP) address, browser type, pages visited, and time spent on those pages.

2. How We Use Your Information

Your personal information is used exclusively to facilitate safe pet transport and provide the services you request:

• Service Fulfillment: To book flights, coordinate veterinary services, manage customs paperwork, and arrange ground transfers.
• Communication: To provide updates, confirmations, tracking information, and respond to your inquiries.
• Compliance: To ensure adherence to IATA, USDA, and destination country regulations.
• Improvement: To monitor service quality and enhance our offerings.

3. Disclosure of Your Information

We only share your data as necessary to complete the service or when legally required:

• Service Providers: We share necessary data with airlines, licensed ground transport companies, and accredited veterinarians.
• Regulatory Bodies: Information is disclosed to government agencies (e.g., USDA, customs, border control) as required for compliance.
• Legal Requirements: If required by law, subpoena, or to protect the rights and safety of Animals Air Way, our customers, or the public.

We do not sell your personal data to third parties for marketing purposes.

4. Data Security

We use administrative, technical, and physical security measures designed to protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Note for US Residents

As a USA-based company, we comply with applicable federal and state privacy laws. Depending on your state of residence (e.g., California, Virginia, Colorado), you may have certain rights regarding access to, deletion of, or opting out of the sale or sharing of your personal information. Please contact us using the details below to exercise any such rights.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: